Atlantic General Hospital Updates Wait Time App
12-08-2011
Smart phone users who have downloaded Atlantic General Hospital’s
wait time app now have access to three more wait times – for Atlantic
ImmediCare, the hospital’s walk-in health clinics located at the
Rite Aids in Pocomoke, Ocean Pines and Millsboro, Del.
Atlantic General launched the original app to improve the patient experience
for individuals seeking walk-in treatment. With a few taps of their thumbs,
smart phone users were able to pull up the wait times for the ER as well
as x-ray and laboratory services – which update every five minutes
– so they could plan their visit around peak volumes.
Updating the app to include wait times for Atlantic ImmediCare was the
next logical step. These times have been available on AGH’s web
site since January of this year. The actual development time for the app
update was minimal because the hospital wanted to preserve the original
look and feel of the app so it would continue to be easy to use.
“We want our community members and visitors to have the very best
patient experience possible. If we can improve that experience by eliminating
frustration over long waits, we will do so. Tracking these wait times
and making them available to community members wherever they might be
is just one more way to accomplish this,” said Toni Keiser, vice
president of public relations for Atlantic General Hospital.
Blackberry, iPhone and Android users who previously downloaded the app
have already received their notification that the app update is available.
Individuals who have not yet downloaded the AGH wait time app can search
for “AGH” in their store or market or visit atlanticgeneral.org
for additional download instructions.
About Atlantic General Hospital
Atlantic General Hospital has been providing quality health care to the
residents of Worcester, Wicomico, Somerset (Md.) and Sussex (Del.) Counties
since May 1993. Built by the commitment and generosity of a dedicated
community, the hospital’s state-of-the-art facility in Berlin, Md.
combines old-fashioned personal attention with the latest in technology
and services. Atlantic General Health System, its network of more than
25 primary care provider and specialist offices, care for residents and
visitors throughout the region. For more information about Atlantic General
Hospital, visit
www.atlanticgeneral.org
.